Privacy Policy

1. Who we are

Shreya AI (“Shreya,” “we,” “us,” or “our”) provides a personal AI companion experience through our website and related products (collectively, the “Service”). This Privacy Policy explains how we handle information when you use the Service.

2. Information we collect

Depending on how you use the Service, we may collect:

• Account and profile data — such as identifiers you choose to provide when you create or use an account.
• Conversation and content — messages, prompts, or media you send to Shreya so we can operate and improve the companion experience.
• Technical and usage data — such as device type, approximate region, app or browser version, diagnostics, and interaction metadata used to maintain security and reliability.

3. How we use information

We use information to:

• Provide, operate, and secure the Service;
• Respond to you and personalize your experience;
• Monitor abuse, fraud, and technical issues;
• Comply with law and enforce our terms; and
• Improve our models and product quality, including through training or evaluation where permitted by law and our agreements with you.

4. How we share information

We do not sell your personal information. We may share information with service providers who assist us (for example, hosting, analytics, or AI infrastructure), when required by law, or to protect the rights and safety of our users and the public. Those providers are bound to use data only as instructed.

5. Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and jurisdiction.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Children’s privacy

The Service is not directed to children under the age where parental consent is required in their region. We do not knowingly collect personal information from those children. If you believe we have, please contact us and we will take appropriate steps.

8. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

9. Your choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We will respond consistent with applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. For material changes, we will provide additional notice where required.

11. Contact

For privacy questions or requests, contact us through the support or contact options published for Shreya AI on our website at the home page. We will respond in line with applicable law.